Please note that any changes/cancellations to Beach reservations need to be directly to Beach Hostel beachhostel@flyingpig.nl
Amsterdam Head Office does not handle any Beach Hostel Reservations.
We have a pretty laid-back atmosphere at the Flying Pig Hostels with smoking areas and shared dormitories. If you’re young at heart – you’re bound to enjoy what we offer. However to maintain our chilled atmosphere we do not allow:
A booking for over 10 persons is considered a group booking and can not be booked through the normal booking site but need to be done through www.bookgroups.co.uk
Read the above carefully! In the event of a false booking, there will be no check in nor will there be a refund!
Reservations can only be made with a MasterCard or Visa credit card. Maximum stay is 7 days. If you haven’t paid for your booking online you need to pay upon arrival and have the options to pay with credit card/ bankcard or cash (€)
Our reception is open 24/7. If you arrive after midnight, you are required to leave your passport as a deposit until you complete your payment the next morning. Our tills are closed from 0.00-8.00 for security reasons.
You will be charged for all bookings you make. Please make sure you book at the hostel of your choice (Downtown, Uptown or the Beach Hostel, which is NOT in Amsterdam)
All nights of accommodation must be paid for on arrival or prior to your stay
When making a booking at www.flyingpig.nl, you have the option to pay the full amount. We have a three weeks cancellation policy. If cancelled at least 3 weeks in advance, there is no charge. A full refund will be issued for 100% payments. If you cancel within the 3 weeks before arrival, the cancellation fee equals the first night of the stay. If 100% has been paid, the other nights will be refunded. If you have the option to pay 10% please note that this is non-refundable.
When there are no beds available in the same room for the requested date, click on the “custom booking” button on the right. This will give you the option to book several room types in one reservation. If there is a minimum stay required this is unfortunately not possible.
If you would like to make a reservation through a 3rd party booking engine, please check the terms and conditions and the cancellation policies before making a reservation! The reservation and cancellation terms and conditions stated on this website apply to bookings made directly on this website with the Flying Pig only.
The hostel cannot be held responsible for any issues with terms and conditions of other booking sites. Please contact the original booking site for cancellations/changes.
Groups over 10 people cannot book online but have to request a group booking through this page Book Group
All other general house rules apply to all bookings.
Make your reservation by calling the Flying Pig hostel of your choice. When you make a reservation by phone you will always receive a confirmation email from our staff, please make sure you check if all the information is correct.
Make your reservation by e-mailing the Flying Pig hostel of your choice. When you make a reservation by e-mail you always receive a confirmation email from our staff, please make sure you check if all the information is correct.
We have a three week cancellation policy. If cancelled at least 3 weeks in advance, there is no charge. A full refund will be issued for 100% payments. If you cancel within the 3 weeks before arrival, the cancellation fee equals the first night of the stay. If 100% has been paid, the other nights will be refunded. If you paid only 10%, please note that this is non-refundable.
Please note that if you want to remove a bed without 3 weeks’ notice the first night cancellation fee will apply for that bed.
Your booking is cancelled when you receive a personal e-mail reply confirming your cancellation. If you do not receive this confirmation the cancellation is not processed.
Please read the following terms and conditions regarding cancellations carefully before before sending us the cancellation by email.
Cancellations have to be made at least 3 weeks before arrival date.
Only when you receive a personal reply with the confirmation of your cancellation, you can be sure that your booking has been cancelled.
Here is how to cancel a reservation:
1.Send an email to headoffice@flyingpig.nl (in English)
2. Put in Subject: CANCELLATION + Name used in reservation
Write in your e-mail:
3. Your reservation numbers (Make sure you state the reference numbers of all the different bookings you want to cancel. We only cancel the bookings with the given reference numbers so in case of a no show, you will be charged for any remaining bookings!
4. Which hostel you booked for:
Flying Pig Uptown
Flying Pig Downtown
Flying Pig Beach
5. Arrival date
6. Number of nights
7. Number of people
8. Your telephone number
After you have sent us the details above, you will receive a personal email from our Head Office that confirms your cancellation. If you do not receive this confirmation, your cancellation may not have been processed
Note: Make sure you cancel all your bookings at the right hostels! If you do not do this, you will be charged as a no-show for all the remaining bookings.
Our Head Office is open 7 days a week from 09.00-17.00.
For any urgent matters outside of office hours, please contact the hostels directly: Uptown +31 (0) 204004187, Downtown +31 (0) 204206822Write down the date and hour of cancelling and the name of the person you spoke to. On request an extra confirmation of your cancellation can be sent to you by email.
If the matter is not urgent, please try and call during office hours, or send an email to fpreservations@flyingpig.nl.
We always try and respond to our guests as quickly as possible, however please bear in mind our office is very busy, and allow us 1-3 working days to respond to non-urgent matters
After making the reservation you will receive an email with your booking details and confirmation number. Make sure you bring this confirmation with you to the hostel that you booked with; otherwise reservation confusion will be at your own responsibility
If you do not receive this confirmation from us you do not have a booking!
Please note these conditions also apply to any changes made to a booking.
How to make changes to a booking. Do you want to add or remove a night or person in your reservation or change your date?
Then please first read the following terms and conditions in regards to changing your reservation carefully before sending us the changes by email.
1. Send an email to headoffice@flyingpig.nl (in English)
2. Put in Subject: Change Reservation + Name used in reservation
Write in your e-mail:
3. Your reservation numbers (Make sure you state the reference numbers of all the bookings you have.)
4. Which hostel you booked for:
Flying Pig Uptown
Flying Pig Downtown
Flying Pig Beach
5. Arrival date
6.Number of nights
7.Number of people
8.Your telephone number
9.Describe the changes you want to make
After this you will need to send an email directly to our Headoffice. You will than receive a personal email confirming the requested change. If you do not receive this confirmation, your change has not been processed
We always try our best to keep people and groups together in the same room. There is no guarantee though!
If you want to stay in the same room, try and book your beds through the same reservation. After you have made a booking, please send us another email with your booking name and reference number(s) in it. We will then place a note in the booking to ask reception to keep you all in the same room. There is no guarantee, but we will do our best!
If you would like to request to book all the beds in a dorm room, please send us another email with your booking name and reference number and the amount of beds your require in the same room. Management will review this.
If the allocation is successful, different terms and conditions apply for booking an entire dorm! We will require you to sign a form and place a room deposit to ensure against damages to the hostel. This is of course returned to you provided that the guidelines described in the deposit form are met!
Please note our banking is carried out through the company head office in London. References on your banking may appear under the names "St. Christopher's Inns" or "Beds and Bars London". Do not be alarmed, these charges apply to your Amsterdam Flying Pig charges!
Please feel free to get touch with us if you have any concerns regarding banking.
